FAQ

Delivery Timeframe:

We aim to deliver your order within 4-5 business days from the date of order placement. Our team works diligently to ensure your package reaches you at the earliest convenience.


Shipping Charges:

A shipping charge ranging from Rs.70-150 will be applicable depending on your location and the weight of your package. The exact shipping fee will be calculated and displayed during the checkout process.
Cash on Delivery (COD):

Please note that we do not offer Cash on Delivery (COD) as a payment option at this time. We appreciate your understanding and cooperation in this matter.


Shipping Delays:

In rare cases, unforeseen circumstances such as extreme weather conditions or other unexpected events may cause delays in the delivery process. Rest assured, we will do our best to keep you informed and ensure your order reaches you as soon as possible.
If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact our dedicated customer support team.

E mail : talesofuds@gmail.com

Refund Policy

We hope you're as excited about your order as we are to send it your way! Just a quick heads-up: once your payment is processed, we don't offer refunds. We're sure you'll love your purchase, so be sure before hitting that order button!

Return Policy

We always want you to be delighted with your order. If, however, you receive a garment that's not up to par or if there's been a mix-up, don't worry - we've got your back!

For exchanges, we're happy to help out if the item you received is defective or if you were sent the wrong product. To smooth things along, we kindly request a short video of you unboxing the item. This helps us understand the situation better.

Rest assured, if your concern is genuine, we'll get the exchange process started for you. We're committed to making sure you're completely satisfied with your purchase!

Thank you for choosing Tales of UDs